I do not normally write reviews but this app is terrible and this company is absolutely horrible. I guess I’ll know in 45 day when, if they decide I couldn’t have been spending money (13 hours away in another state while I was at work) and I see a refund. I had to print a form within 10 days and submit it with all the some information I’d given at least 7 times in 3 prior calls and you can’t tell if the information was received or if they are content with your responses or need more information. My debit card number was stolen and the company has been unhelpful, and every time I speak to them, when you can actually hear the person on the other end of the call, they make you feel like a criminal and there are a million hoops to jumpy through in order to have any hope of getting your stolen menu refunded to you. You also can’t check your balance without logging in which was a feature of the previous version of this app.īeyond all of the updates to the app that are terrible the company is actually also terrible. The updated app makes that impossible and you have to go to the website to do it. The old at least used to work so that you could move money between a set-aside account and your regular account.
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